Terms of Service

Effective Date: March 5, 2026 · Last Updated: March 5, 2026

These Terms of Service ("Terms") constitute a binding legal agreement between you ("you," "your," or "user") and Veronica, LLC, a Delaware Limited Liability Company ("Veronica," "we," "us," or "our"). These Terms govern your access to and use of the Veronica mobile application, our website, and all related services, features, and content (collectively, the "Service"). Please read these Terms carefully.

Acceptance; In-App Assent

This is a legally binding contract. By creating an account, downloading the Veronica application, or accessing or using the Service in any manner, you agree to be bound by these Terms and our Privacy Policy, which is incorporated by reference.

To create an enforceable agreement, the user interface of the Service will require you to take an affirmative action to manifest your assent. You agree that clicking or tapping any button labeled "Create Account," "Sign Up," "I Agree," or similar text, adjacent to a notice such as "By proceeding, you agree to the Terms of Service and Privacy Policy," constitutes your electronic signature and acceptance of these Terms. This method of contract formation, known as a "clickwrap" or "sign-in-wrap" agreement, is routinely enforced by courts where the user is provided with reasonable notice of the terms and is required to take an affirmative step to assent.

We may modify these Terms at any time. We will provide notice of material changes by posting the updated Terms within the Service or by other means. Your continued use of the Service after such notice constitutes your acceptance of the amended Terms. If you do not agree to these Terms or any future amendments, you must cease using the Service and delete your account.

Definitions

"Service" means the Veronica mobile application, our website (https://veronicahome.app), and all related services, features, software, AI models, and content provided by us.
"User" means any person or entity who accesses or uses the Service.
"User Content" means any and all information, data, text, images, and other materials that a User uploads, creates, submits, or makes available through the Service, including Design Boards.
"Design Board" means the digital interior design collages, mood boards, or similar compilations created by a User within the Service.
"Veronica Content" means all content made available through the Service that is not User Content, including our curated image library, application features, AI-generated suggestions before they are incorporated into a User's Design Board, user interface designs, and trademarks.
"Third-Party Services" means any websites, services, products, or content provided by third parties that are linked to or integrated with the Service.
"We," "Us," "Our," and "Veronica" refer to Veronica, LLC.

Your Account; Eligibility and Security

To use most features of the Service, you must create an account. You agree to:

Provide accurate, current, and complete information during the registration process.
Maintain and promptly update your account information to keep it accurate and complete.
Maintain the security and confidentiality of your account password and restrict access to your account and your mobile device.
Accept responsibility for all activities that occur under your account, whether or not you have authorized them.
Immediately notify us at [email protected] of any unauthorized use of your account.

The Service is not intended for use by persons under the age of 13. You must be at least 13 years old to create an account. If you are under the age of majority in your jurisdiction, you may only use the Service with the consent of your parent or legal guardian, who agrees to be bound by these Terms on your behalf.

Acceptable Use and Prohibited Conduct

You agree that you will not use the Service for any purpose that is illegal or prohibited by these Terms. As a condition of your use of the Service, you agree not to:

Use the Service in any manner that violates any applicable local, state, national, or international law or regulation.
Upload, post, create, or share any User Content that is unlawful, fraudulent, defamatory, obscene, abusive, threatening, harassing, or otherwise objectionable, or that infringes on our or any third party's intellectual property or other rights.
Impersonate any person or entity, or falsely state or otherwise misrepresent your affiliation with a person or entity.
Use any robot, spider, scraper, or other automated means to access the Service for any purpose without our express written permission.
Engage in any activity that interferes with or disrupts the Service or the servers and networks connected to the Service, including by transmitting any worms, viruses, spyware, malware, or any other code of a destructive or disruptive nature.
Attempt to decipher, decompile, disassemble, or reverse engineer any of the software used to provide the Service.
Use the Service to develop a competing product or service, or to copy any of its features, functions, or user interface.
Use the Service for any unauthorized commercial purpose, except as expressly permitted by us in writing.
Collect or store personal data about other users without their express permission.

Violation of these rules may result in the immediate suspension or termination of your account, at our sole discretion, in addition to any other legal remedies available to us.

User Content; Ownership and Rights

You retain ownership of all intellectual property rights in the User Content you create and upload to the Service, including your Design Boards. We do not claim any ownership rights in your User Content.

For clarity, "User Content" includes the unique arrangement and composition of elements within your Design Boards, any original images or text you upload, and other creative materials you contribute to the Service. This ownership is subject to the license you grant to us in these Terms and any rights of third parties whose content you may incorporate into your User Content. You are solely responsible for your User Content and for ensuring you have all necessary rights to use it in connection with the Service and to grant us the license described below.

License Grants — User to Veronica

In order to operate, improve, and protect the Service, you grant Veronica a license to use your User Content. Specifically, by creating, uploading, posting, or otherwise making available any User Content on or through the Service, you grant us a worldwide, non-exclusive, royalty-free, transferable, and sublicensable license to use, host, store, reproduce, modify, adapt, publish, publicly perform, publicly display, and distribute your User Content.

This license is granted for the limited purposes of:

Operating, providing, and improving the Service, including displaying your Design Boards to you and to others with whom you choose to share them.
Modifying or adapting your User Content in order to transmit, display, or distribute it over computer networks and in various media (e.g., reformatting it to be viewable on different devices).
Using your User Content on an anonymized and aggregated basis to train our artificial intelligence models, analyze usage trends, and for other research and development purposes to enhance the Service. In such cases, we will take steps to ensure your User Content is disassociated from your personal information.
Featuring your User Content that you have made public (e.g., by sharing a Design Board via a public link) in our public galleries, marketing materials, or social media channels, with attribution to your username or as otherwise agreed.

This license continues for as long as your User Content is stored on the Service. The license for use in anonymized data for AI training and for publicly shared content that has been featured may be perpetual and irrevocable to the extent necessary for us to operate and promote the Service. You represent and warrant that you have all the rights, power, and authority necessary to grant the rights granted herein to any User Content that you submit.

License Grants — Veronica to Users

We grant you a limited, personal, non-exclusive, non-transferable, and revocable license to access and use the Service and Veronica Content for your personal, non-commercial purposes, consistent with the intended functionality of the Service.

This license permits you to:

Incorporate Veronica Content, including curated images and AI-generated suggestions, into your Design Boards within the Service.
View, save, and share your Design Boards as enabled by the Service's features.

This license does not grant you any right to:

Use, reproduce, modify, distribute, or publicly display any Veronica Content outside of the Service, except for your completed Design Boards, which may be shared through functionalities we provide.
Create derivative works based on the Service or Veronica Content.
Use our trademarks, logos, or other proprietary graphics without our prior written consent.

All rights in and to the Service and Veronica Content not expressly granted to you in these Terms are reserved by Veronica. This license will automatically terminate if you violate any of these restrictions and may be terminated by us at any time.

AI-Generated Content; Disclaimers and User Responsibility

The Service utilizes artificial intelligence to analyze your preferences and generate personalized style recommendations, Design Boards, and other suggestions ("AI Content"). You acknowledge and agree to the following:

For Inspirational Purposes Only: AI Content is provided for inspiration and entertainment purposes only. It does not constitute professional interior design, architectural, or engineering advice.
AI Limitations: While we strive for high-quality output, AI Content may contain inaccuracies, omissions, or information that is not suitable for your specific needs, space, or budget. We make no warranties or representations regarding the accuracy, reliability, or completeness of any AI Content.
User Responsibility: You are solely responsible for evaluating the appropriateness and feasibility of any AI Content. You agree to consult with qualified, licensed professionals for any decisions related to structural modifications, electrical work, plumbing, compliance with building codes, or other safety-critical aspects of your design projects. Veronica is not liable for any action you take or design decision you make based on AI Content.

Payments, Subscriptions and Refunds

Certain features of the Service may be provided to you free of charge, while other features may require payment now or in the future ("Paid Services").

Paid Services: If you choose to purchase Paid Services, you agree to pay the fees specified at the time of purchase. We may use a third-party payment processor to bill you through a payment account linked to your account on the Service. All fees are quoted in U.S. Dollars unless otherwise specified.
Subscriptions and Auto-Renewal: If you purchase a subscription, it will automatically renew for successive periods of the same duration at the then-current price, unless you cancel before the end of the current subscription period. You may cancel your subscription through your account settings or as otherwise specified by us.
Price Changes: We reserve the right to change the prices for Paid Services. We will provide you with reasonable prior notice of any price changes by posting the new prices on the Service or sending you an email notification.
In-App Purchases: If you make a purchase through a third-party application store (e.g., the Apple App Store or Google Play Store), your purchase will be subject to that third party's applicable payment terms and conditions. We are not responsible for the billing practices of such third parties.
Refunds: All payments are non-refundable and there are no refunds or credits for partially used periods, except as required by applicable law.

Content Reporting, Moderation and Takedown Procedure

We provide a platform for creativity and expect our users to be respectful of others and the law. While we are not obligated to monitor all User Content, we take reports of violations seriously.

Reporting Violations: If you believe any content on the Service violates these Terms, infringes your intellectual property rights (see our Intellectual Property section for specific DMCA procedures), or is otherwise unlawful, please notify us by sending a detailed report to [email protected]. Your report should include a description of the content in question and its location, the specific provision of these Terms or the law you believe has been violated, and your contact information.
Our Review Process: Upon receiving a report, we will review the allegedly violating content. We reserve the right, in our sole discretion, to remove, disable access to, or edit any User Content that we determine violates these Terms or is otherwise objectionable, without prior notice.
No Obligation to Monitor: You acknowledge that we have no general obligation to pre-screen or monitor User Content. Our decision to investigate any report or take any action (or no action) with respect to any content is in our sole discretion and will not create any liability for us.
Counter-Notice: If your content was removed or disabled as a result of a report, you may have the right to submit a counter-notice. We will provide information on this process where applicable, particularly in response to copyright-related takedowns.

User Representations, Warranties and Covenants

By using the Service and providing User Content, you represent, warrant, and covenant that:

You are the sole owner of your User Content, or you have obtained all necessary rights, licenses, consents, and permissions to submit the User Content and to grant us the license rights set forth in these Terms.
Your User Content and our use of it as contemplated by these Terms will not infringe, misappropriate, or violate any third party's intellectual property rights, rights of publicity or privacy, or any other proprietary rights.
Your User Content does not and will not contain any material that is unlawful, defamatory, libelous, obscene, pornographic, harassing, threatening, or otherwise objectionable.
Your use of the Service and your conduct in connection with the Service will comply with all applicable laws, rules, and regulations.
All information you provide to us upon account registration and at all other times is true, accurate, current, and complete.

Indemnification

You agree to indemnify, defend, and hold harmless Veronica and its affiliates, and their respective officers, directors, employees, agents, and licensors (the "Veronica Indemnitees") from and against any and all claims, liabilities, damages, losses, costs, expenses, and fees (including reasonable attorneys' fees) that such parties may incur as a result of or arising from:

any User Content you submit, post, or make available through the Service;
your breach or violation of any provision of these Terms;
your violation of any applicable laws or regulations; or
your violation of any rights of any other person or entity.

We reserve the right, at our own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will cooperate with us in asserting any available defenses. You may not settle any claim covered by this indemnity without our prior written consent. This indemnification obligation will survive the termination of these Terms and your use of the Service.

Disclaimers; No Warranties; Safety and Professional Advice

The Service is provided on an "as is" and "as available" basis, without warranties of any kind, either express or implied. To the fullest extent permitted by law, Veronica disclaims all warranties, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.

We do not warrant that the Service will be uninterrupted, secure, or error-free, that defects will be corrected, or that the Service is free of viruses or other harmful components.

As stated in the AI Content section above, all AI Content and other suggestions provided through the Service are for inspirational and informational purposes only. Veronica is not a licensed design, architectural, or engineering professional. You are solely responsible for consulting with appropriately licensed professionals regarding the safety, structural integrity, code compliance, and feasibility of any design project.

Limitation of Liability

To the maximum extent permitted by applicable law, in no event shall the Veronica Indemnitees be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from (a) your access to or use of or inability to access or use the Service; (b) any conduct or content of any third party on the Service; or (c) unauthorized access, use, or alteration of your content.

In no event shall the aggregate liability of the Veronica Indemnitees exceed the greater of one hundred U.S. dollars ($100.00) or the amount you paid Veronica, if any, in the past twelve months for the services giving rise to the claim.

The limitations of this subsection shall apply to any theory of liability, whether based on warranty, contract, statute, tort (including negligence), or otherwise, and whether or not the Veronica Indemnitees have been informed of the possibility of any such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.

Governing Law, Arbitration, and Forum

Governing Law. These Terms and any dispute, claim, or controversy arising out of or relating to the Service or these Terms ("Dispute") shall be governed by and construed in accordance with the laws of the State of New York, without regard to its conflict of law principles.

Agreement to Arbitrate. You and Veronica agree that any Dispute shall be resolved by binding arbitration, except as expressly provided in the "Exceptions to Arbitration" subsection below. Arbitration is more informal than a lawsuit in court. Arbitration uses a neutral arbitrator instead of a judge or jury, allows for more limited discovery than in court, and is subject to very limited review by courts.

Arbitration Procedure. The arbitration will be administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules then in effect. The arbitration will be conducted by a single, neutral arbitrator. The seat of arbitration shall be New York County, New York.

Arbitrator's Authority. The arbitrator will have exclusive authority to resolve any Dispute, including, but not limited to, claims that all or any part of these Terms are void or voidable. The arbitrator shall have the authority to grant any remedy that would be available in a court of law. The arbitrator's award shall be written and binding on the parties and may be entered as a judgment in any court of competent jurisdiction.

Exceptions to Arbitration. Notwithstanding the foregoing, either party may bring a qualifying individual action in small claims court. Either party may also seek injunctive or other equitable relief in a court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation, or violation of a party's copyrights, trademarks, trade secrets, patents, or other intellectual property rights.

Class Action Waiver. You and Veronica agree that each may bring claims against the other only in your or its individual capacity, and not as a plaintiff or class member in any purported class or representative proceeding. Further, unless both you and Veronica agree otherwise, the arbitrator may not consolidate more than one person's claims and may not otherwise preside over any form of a representative or class proceeding.

Judicial Forum for Disputes. To the extent a Dispute is not subject to arbitration under this Section, you and Veronica agree that the exclusive jurisdiction and venue for all such actions will be the state and federal courts located in New York County, New York. You and Veronica each waive any objection to jurisdiction and venue in such courts.

Termination; Suspension; Effect of Termination

Termination by You. You may terminate these Terms at any time by deleting your account through the settings in the Veronica application and ceasing all use of the Service.

Suspension and Termination by Us. We may, in our sole discretion, suspend or terminate your account and your access to the Service at any time, with or without notice, for any reason, including, but not limited to, if we believe that you have violated or acted inconsistently with the letter or spirit of these Terms. We may also suspend or terminate the Service or any part thereof at any time.

Effect of Termination. Upon termination of your account, your right to use the Service will immediately cease. We will have no obligation to maintain or provide you with your User Content, and we may delete or destroy any User Content associated with your account, except to the extent we are required to retain it by law. If you have shared a Design Board via a public link, that link may remain active and the content may remain accessible to others who have it. The following sections will survive any termination of these Terms: User Content; Ownership and Rights, License Grants — User to Veronica, AI-Generated Content; Disclaimers and User Responsibility, Indemnification, Disclaimers; No Warranties, Limitation of Liability, Governing Law, Arbitration, and Forum, and this Section.

Privacy; Data Use and AI Training

Your privacy is important to us. Our practices regarding the collection, use, and disclosure of your personal information are described in our separate Privacy Policy, which is incorporated by reference into these Terms. By agreeing to these Terms, you also agree to the terms of our Privacy Policy.

In summary, we collect information you provide (such as account details), information from your use of the Service (including your interactions and device information), and your User Content. As detailed in our Privacy Policy and the license you grant us, we may use your User Content and other data on an anonymized and aggregated basis to train and improve our artificial intelligence models and the Service. We use third-party service providers, such as Supabase for data hosting, to help us operate the Service, and we may share information with them as necessary for those purposes. Please review the full Privacy Policy for complete details.

Intellectual Property; Trademark and DMCA Notice

The Service and all Veronica Content, including the visual interfaces, interactive features, graphics, design, compilation, computer code, products, software, and all other elements and components of the Service, are owned by Veronica. Our trademarks, service marks, and trade names, including VERONICA™, are our property. You agree not to use our intellectual property without our prior written consent.

We respect the intellectual property rights of others and expect our users to do the same. In accordance with the Digital Millennium Copyright Act ("DMCA"), we will respond to notices of alleged copyright infringement. If you believe that your copyrighted work has been copied in a way that constitutes copyright infringement and is accessible via the Service, please notify our copyright agent by providing the following information:

An electronic or physical signature of a person authorized to act on behalf of the copyright owner;
Identification of the copyrighted work that you claim has been infringed;
Identification of the material that is claimed to be infringing and where it is located on the Service;
Your address, telephone number, and email address;
A statement that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or law; and
A statement, made under penalty of perjury, that the above information is accurate, and that you are the copyright owner or are authorized to act on behalf of the owner.

Our designated copyright agent for notice of alleged copyright infringement is: Nardiello Law PLLC, 8080 N. Central Expressway, Suite 1700, Dallas, TX 75206; [email protected]; (214) 974-5468.

Third-Party Services and Links

The Service may contain links to Third-Party Services, such as retailers for products featured in your Design Boards. You acknowledge and agree that we are not responsible or liable for the availability, accuracy, content, products, or services of such third parties. Links to such services do not imply any endorsement by Veronica.

We may earn commissions from purchases made through these third-party links. This does not affect the price you pay. Your relationship with any third-party retailer or service is governed by their terms and policies, not ours. You assume all risk arising from your use of any Third-Party Services.

General Provisions

Severability. If any provision of these Terms is held to be invalid or unenforceable, that provision will be enforced to the maximum extent permissible, and the other provisions of these Terms will remain in full force and effect.
Assignment. You may not assign or transfer these Terms, by operation of law or otherwise, without our prior written consent. Any attempt by you to assign or transfer these Terms without such consent will be null. We may freely assign or transfer these Terms without restriction.
Notices. Any notices or other communications provided by Veronica under these Terms, including those regarding modifications to these Terms, will be given: (i) via email; or (ii) by posting to the Service.
Entire Agreement. These Terms, together with our Privacy Policy, constitute the entire and exclusive understanding and agreement between Veronica and you regarding the Service, and these Terms supersede and replace any and all prior oral or written understandings or agreements between us.
Waiver. Our failure to enforce any right or provision of these Terms will not be considered a waiver of such right or provision.
Force Majeure. We shall not be liable for any delay or failure to perform resulting from causes outside our reasonable control, such as acts of God, war, terrorism, riots, embargos, acts of civil or military authorities, fire, floods, or accidents.

Contact Information; Legal/Support Notices

For general questions about the Service or for technical support, please contact us at [email protected] or through the support features within the Veronica application.

For all legal notices required under these Terms, including privacy-related inquiries, please email our legal department at [email protected] or send written correspondence to:

Nardiello Law PLLC
Attn: Jason Nardiello, Esq.
8080 N. Central Expressway, Suite 1700
Dallas, TX 75206

Notices of alleged copyright infringement must be sent to our Designated Copyright Agent as specified above.

By clicking or tapping any button indicating your acceptance of these Terms, checking a box stating your agreement, or by otherwise accessing or using the Service, you are executing a legally binding electronic signature and agree to be bound by this agreement in its entirety. Your electronic assent is sufficient to form this contract.