Privacy Policy

This Privacy Policy ("Policy") describes how Veronica, LLC, a Delaware limited liability company ("Veronica," "we," "us," or "our"), collects, uses, discloses, and protects information about you when you use the Veronica mobile application, our website, and all related services, features, and content (collectively, the "Service").

By using the Service, you acknowledge that you have read and understand this Policy. Your use of the Service is also subject to our Terms of Service.

This Policy applies to information we collect from users in the United States and the United Kingdom, as well as in any other country where the Service is made available. Additional region-specific disclosures may apply as required by law.

Definitions

• "Service" means the Veronica mobile application, our website (https://veronicahome.app), and any related online services, features, software, AI models, and content we provide.
• "User" means any individual who accesses or uses the Service.
• "Personal Information" means any information that identifies, relates to, describes, or can reasonably be associated with an identified or identifiable individual, such as a name, email address, username, device identifier, or IP address.
• "User Content" means any content, including Design Boards, images, text, and other materials, that a User uploads, creates, submits, or otherwise makes available through the Service and that may include Personal Information.
• "Third-Party Services" means any websites, services, products, or content provided by third parties that are linked to or integrated with the Service.
• "We," "Us," "Our," and "Veronica" refer to Veronica, LLC, a Delaware limited liability company.

Information We Collect

We collect several categories of information about you, depending on how you interact with the Service:

• Information you provide to us. This includes information you provide when you create an account, such as your email address, username, password (stored in hashed form), and any profile details or preferences you choose to add. It also includes information you provide when you contact us, respond to surveys, or otherwise communicate with us, as well as any Personal Information contained in User Content (for example, images, text, or other materials you upload to your Design Boards).
• Information we collect automatically. When you access or use the Service, we automatically collect certain information about your device and how you use the Service, such as your IP address, device identifiers, device type and operating system, app version, log information (including pages or screens viewed, features used, and the dates and times of your visits), general location information derived from your IP address, and diagnostic or crash data.
• Cookies and similar technologies. Our website and, where applicable, the mobile application may use cookies, software development kits (SDKs), local storage, and similar technologies to operate the Service, remember your preferences, and help us understand how users interact with the Service. More information about our use of these technologies is provided below in the "Cookies and Similar Technologies" section.
• Information from third parties. We may receive information about you from third parties, such as app stores, analytics providers, or Third-Party Services you choose to connect to or access through the Service. The information we receive from these third parties depends on what those third parties choose to share with us and the privacy settings you have with them.

Account Information and Security

When you create or use an account on the Service, we collect certain Personal Information, such as your email address, username, password (stored in hashed form), and any other information you choose to provide in connection with your account. We use this information to create and maintain your account, authenticate you when you sign in, provide and personalize the Service, and communicate with you about your account and the Service.

You should keep your account credentials confidential and restrict access to your device. If you believe that your account has been accessed without your authorization, please notify us promptly at [email protected] so that we can assist in securing your account.

How We Use Personal Information and AI Training

We use the Personal Information we collect for the following purposes:

• Providing and operating the Service. To create and manage your account, authenticate you when you sign in, operate core features, provide customer support, and otherwise deliver the Service you request.
• Personalizing your experience. To understand your preferences and activity and to personalize content, recommendations, and features, including generating and refining design suggestions and Design Boards.
• Communicating with you. To send you service-related emails or messages (such as account confirmations, changes to the Service or this Policy, and technical notices), respond to your inquiries, and send other communications related to the Service.
• Analytics and service improvement. To analyze how users access and use the Service, monitor usage and performance, debug and fix errors, and develop, test, and improve existing and new features, products, and services.
• AI training and development. To use your User Content and other data in de-identified or aggregated form to train and improve our artificial intelligence models and to enhance the Service. Once data has been de-identified or aggregated so that it no longer reasonably identifies you, we do not treat it as Personal Information.
• Security, fraud prevention, and enforcement. To protect the security and integrity of the Service, detect, investigate, and prevent fraudulent transactions and other illegal or harmful activities, and enforce our Terms of Service and other policies.
• Legal compliance and protection. To comply with applicable laws, regulations, and legal processes, and to protect the rights, property, or safety of Veronica, our users, or others.

We also use third-party service providers, such as cloud hosting providers, analytics providers, communications providers, and other vendors to help us operate, provide, and improve the Service. We may share Personal Information with these service providers so they can perform services on our behalf, subject to appropriate contractual and security obligations.

Third-Party Services and Partners

We work with third-party companies and services to help operate, provide, and improve the Service. These third parties may include hosting and infrastructure providers (such as cloud storage platforms), analytics providers, email and communications providers, customer support tools, payment processors (if you choose to purchase paid features), and retailers whose products are featured or linked within your Design Boards. We share Personal Information with these service providers only as reasonably necessary for them to perform services on our behalf, and we require them to use such information solely in accordance with our instructions and to protect it appropriately.

When you interact with these third parties through the Service—for example, by clicking a link to a retailer's website, making a purchase, or using a feature powered by a third-party integration—those third parties may collect information directly from you or from your device, and we may share certain information with them as described in this Privacy Policy. Once you leave the Service or interact directly with a Third-Party Service, your information is governed by that third party's own privacy policies and terms, and we do not control their privacy or data security practices.

We encourage you to review the privacy policies of any Third-Party Services you interact with, including retailers and other partners whose links you access from the Service.

Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, or if you wish to exercise your privacy rights, you may contact us at:

Veronica, LLC
Attn: Privacy
401 Broadway, Suite 212
New York, NY 10013
Email: [email protected]

If you contact us regarding your Personal Information, we may take reasonable steps to verify your identity before responding to your request to protect your privacy and security.